Originally from Brooklyn, New York, I spent most of my childhood growing up in New Jersey prior to moving to South Florida. Living in Florida has been helpful in allowing me to realize my passion for the Hospitality Industry through a combination of my three passions: traveling, technology and education. As a seasoned hospitality professional, my goal is to create unique and immersive experiences for guests through a combination of storytelling and elevated guest relations. By way of leadership, my vision is to instill this mindset in others and empower them to achieve revenue driven results with anticipatory guest service. To me, the art of hospitality is having the ability to manufacture feelings and comfort in guests which ultimately will promote loyalty, capture engagement and ensure total guest service satisfaction.

The discovery of new cultures through immersive travel experiences is one of my strongest passions. Since moving to Florida, I've been in the pursuit of visiting unique destinations to understand more about the similarities between cultures and the history of different regions. Although one of my favorite places to visit has been Antarctica, some other destinations I have greatly enjoyed include Alaska, Europe and South America. As a traveler, I have naturally gained a further understanding of guests' needs and how to accommodate them. Having this valuable information has become very useful in my career journey as it gives me the first-hand experience to recognize the expectations for business and leisure travelers and find ways to creatively exceed them.

Education has always been an important factor to me as well. I completed my graduate studies in which I earned a Master of Business Administration Degree in Hospitality Management from Lynn University. Through the achievement of my M.B.A, in addition to my B.B.A. also specializing in Hospitality Management, it reinforces my desire to ensure total guest service satisfaction and create an unforgettable experience to any guest I have the pleasure of hosting. I've always considered knowledge to be a lifetime journey that makes me a perfect fit for this industry.

Being a technology enthusiast, it goes without saying that I have developed a love for the various sectors of the digital world. While the creative aspect is one of my favorites, I like to remain up-to-date with the latest standards in Cyber Security and advancements in Networking. As the Hospitality Industry continues to evolve, these skills have proven to be very practical and allow for immediate resolutions. In my free time, some of my hobbies include coding for mobile devices and figure skating.